Patricia USAI

France
5.00/5.00 Published on October 20, 2023

"Excelent cooperation"

I wanted to buy a tractor from a man from Madrid, but since I'm from France, it wasn't feasible for me to go to Spain just to inspect a tractor. Instead, I chose to send them 8000 EUR, and within 5 days, the tractor was delivered to me. After signing some papers, I was given a 3-day period to inspect the tractor. On the following day, I examined the tractor and was informed that it had motor issues. They strongly advised against purchasing it due to its high cost. Consequently, I contacted the company, and they arranged for the tractor to be taken back at the expense of the seller. They also provided me with several options regarding the money, but I opted for the safest one. Thus, I accompanied the agent to a bank branch where I received the refunded amount. In my opinion, this is an excellent service since any potential problems with a tractor can be identified within 3-4 days.

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