VELOCATA
klant
Netherlands"I have a very nice experience with VELOCATA..."
I have a very nice experience with VELOCATA with my first purchase (Trek Rail) and the second one was even much more batter so I can say it’s very nice to with VELOCATA
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Hi Mr. Klant,
We hope to see you back.
Thank you
Imen
Netherlands"I had a very pleasant and smooth…"
I had a very pleasant and smooth experience with VELOCATA. All the staff members whom I was in contact with were very professional, quick to respond, and made a great effort to explain all the steps to me. Definitely recommend VELOCATA
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Cacek Sławomir
Poland"Very good store"
Had 2 experiences with them. The first one I was really struggling to get accepted by a bank and they insisted until I was accepted. The second was amazing as well. I got accepted right away. They are very nice and always ready to help.
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Hi Mr. Cacek Sławomir,
We hope to see you back.
Thank you
A.Ch
Ukraine"Nice and fast service"
Nice and fast service! Always kind on the live chat.
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Silvano Guidolin
Italy"Sempre disponibile"
Sempre disponibile. E professionale
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"I purchased a bycicle and it was delivered..."
I purchased a bycicle and it was delivered on time and even earlier. The good was received in perfect condition and according to what was ordered. I suggest to specify with more details and information the technical specs of the product because I had to find out by myself the detailed characteristics of the bycicle.
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Hi Juan,
Thank you for your review.
Thank you
Guðrún Eva Jóhannesdóttir
Iceland"Great experience+++++"
Before doing the purchase order, I wrote to customer service for some info and they answered very quickly and in clear manner, so great customer service. I ordered some accessories for my road bike and the parts I received were in perfect condition and exactly how described on web site. Fast shipment and perfect packaging, without damage of the inner items. So, VeloCata, great seller!!!!!!!!!!!
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Roy M.
Italy"Bravi, great staff, good stuff and great advice service!"
Prodotti con prezzi ottimi ma soprattutto assistenza al cliente molto competente. Ho acquista dopo aver chiesto un consiglio tecnico e i suggerimenti si sono rivelati corretti e puntuali. Consegna rapida senza problemi. Bravi, great staff, good stuff and great advice service!
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Hi Mr. Roy,
We hope to see you back.
Thank you
Sharon U.
Spain"Excellent shop"
Excellent shop, I already bought multiple times and I never had any issues, recently I used the return service that cost me only 2 euros and everything goes smoothly as should.
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Manuel Garcia
Spain"Awsome service!"
This site always has the best service! The prices are lower to other providers. And the shipping is always quick and the pieces arrive in great condition!!
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Dean in London
United Kingdom"Service was outstanding"
Service was outstanding! Communicated with me every step of the way from initial order receipt through to the date the order shipped out to me. Really appreciate the shipping. Thank you for making this easy!
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Dwight
Norway"First time dealing with VELOCATA…"
First time dealing with VELOCATA and I was impressed with the attention given my order. I was notified of availability and the anticipated ship date of my bike. I was kept up to date from start to finish and the bike was received in good condition and in a timely manner. I Highly Recommend VELOCATA!
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Steve N
United Kingdom"Recommend them!"
Honestly, I bought from VELOCATA because they had in stock an excellent Orbea. The ordering process was straightforward,paid in the agent's bank account, and product delivered as expected. Recommend them!
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Jmh
France"Some issues, but nothing major."
Hello. Overall, we had a positive experience. Two issues though. The site claims availability of all products shown. We ordered a bicycle "available", but the order was later cancelled because the bike was actually out of stock. We did receive a 10% on a different bicycle, for their inventory error. During shipping, the bicycle was scheduled to deliver on a Monday. The shipping company later changed to delivery to the next day. No major issues however with our experience. We expect that the bicycle will arrive in perfect condition.
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deji obatayo
Germany"Very transparent and offers good deals…"
Very transparent and offers good deals every time
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VELOCATA
Cycling and bike equipment from some of the World's best bike brands at VeloCata - The Spanish's Largest Cycle Store.
Address
Calle de sant Vicent Martir, 85
46007, Valencia, Spain
Website
www.velocata.com
Email
info@velocata.com